Customer Care
Money-Back Guarantee
Not happy with your software? We offer a full 30-day money-back guarantee — no questions asked.
Our 30-Day Money-Back Guarantee
If you're not completely satisfied with your software license for any reason within 30 days of purchase, we'll issue a full refund — no questions asked, no hassle.
How to Request a Refund
Contact us via email at support@pcsecureondemand.com or by phone at 888-688-3270. Provide your order number or the email used at checkout and we'll process your refund immediately.
- • No reason needed
- • No "return" of digital product required
- • No receipt needed (though it helps)
- • License will be deactivated upon refund
Refund Processing
Refund Method
Original payment method
Processing Time
3–7 business days
Amount
Full purchase price including taxes
License Status
Deactivated upon refund processing
Contact Customer Service
Phone
888-688-3270
Hours
Mon–Fri, 8 AM–5 PM Pacific
support@pcsecureondemand.com
Response Time
24–48 hrs by email · Same-day by phone
30-day money-back guarantee on all software licenses · No questions asked