Frequently Asked Questions

PC Secure on Demand is compatible with a wide range of Windows and macOS devices, ensuring comprehensive protection across all your systems.

Our subscription management system is user-friendly, allowing you to easily renew, upgrade, or cancel your plan with just a few clicks.

We offer a 30-Day Money Back Guarantee, allowing you to try our software risk-free. If you're not satisfied, simply request a refund within 30 days.

PC Secure on Demand includes real-time protection, malware scanning, a firewall, and 24/7 monitoring to ensure comprehensive security for your devices.

Setting up PC Secure on Demand is a breeze. Simply download the software, follow the installation prompts, and you're ready to protect your digital assets.

Yes, depending on your subscription plan, you can install PC Secure on Demand on multiple devices, ensuring comprehensive protection for all your systems.

We offer a 30-day money-back guarantee on all licenses. Contact us at 888-688-3270 or email support@pcsecureondemand.com and we'll process your refund promptly. For full details, see our Refund Policy.

Your charge will appear as PC Secure on Demand or a similar descriptor. If you don't recognize a charge, contact us at 888-688-3270 before disputing it with your bank — we can look it up and resolve it quickly.

After payment is confirmed, your license key is emailed instantly to the address you provided at checkout. Check your inbox and spam folder. If you don't receive it within 10 minutes, contact us at support@pcsecureondemand.com.

The number of devices depends on your license tier. Single-device licenses cover 1 device. Multi-device licenses (3, 5, or unlimited) can be installed on the stated number of devices. You can always upgrade your license by contacting support.

Please contact us first at 888-688-3270 or support@pcsecureondemand.com. Most issues are resolved within 1–3 business days — much faster than a bank dispute. See our Before You Dispute page.

Since licenses are delivered digitally and instantly, cancellation before delivery may be possible if requested immediately. Contact us at 888-688-3270 or support@pcsecureondemand.com right away. After delivery, our 30-day money-back guarantee applies.